We consider helping clients as much as possible. We have an open cancellation policy. In this policy: Cancellations are only considered when the request is made before the 24-hour deadline of making an order. There isn't a cancellation policy for orders that fall into the Same Day Delivery category. In the event of receiving defective or damaged consumer durable and non-durable items, please submit your concerns and issues to our Customer Service staff. The request will be verified and confirmed by the seller at their own expense. This must be reported within one day of receiving the goods. If you believe that the product you purchased is not as described on the website or not in accordance with your expectations, communicate the issue to our customer service within 24 hours of receiving the product. After reviewing the issue, the Customer Service Team will consider the complaint and make a decision. Refunds are processed within 7 days of confirmation, and the amount will be credited to your bank account.
Newnessplant offers Free 7 days hassle-free, no-questions-asked returns to its customers. After the return is confirmed, the refund amount will be credited to your bank account within 7 days.
In cases where a refund is approved, the amount will be credited directly to your bank account within 7 business days from the date of confirmation. Please ensure that your bank details are up-to-date in our system to avoid any delays. If you do not receive your refund within this period, kindly reach out to our customer service team for further assistance.
